On 16 June 2021, Riverside Australia Fund III completed an investment in Smartways logistics, a leading specialist provider of transport and logistics services for medical devices, consumables and equipment in Australia and New Zealand.
Established in 2004, Smartways is a specialist provider of logistics services to the medical and healthcare industries. The company is one of few specialist logistics providers of scale, with a broader service suite and network coverage than small specialists, but higher level of service than large generalists.
Smartways dedication to providing exceptional customer service through their domestic team, ease of access to decision makers and professional healthcare logistics couriers enables them to have a broad range of long-term client relationships with an average contract term of over eight to 10 years.
The company’s focused B2B healthcare model means that they have limited competing market participants and enables them to assist medical and healthcare clients improve their stock turns, optimise stock holdings and achieve enhanced returns on capital invested in inventory.